NHTSA Complaint #11538854 — 2014 CHRYSLER TOWN AND COUNTRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11538854
Vehicle	2014 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:BODY
Date of Incident	July 27, 2023
Date Filed	August 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The passenger side sliding door made an awful noise when closing and since then will not lock. It occasionally makes noises like it isn't closing properly but then does close. This happened about 2 weeks ago but we have not had it checked for repair as I feel this is a safety issue that should be addressed by Chrysler since my research has shown it is a very common complaint with Chrysler sliding doors as well as expensive repair. We are worried about the security of not being able to lock our vehicle as we frequently travel and even sleep in it.

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