NHTSA Complaint #11532869 — 2014 CHRYSLER TOWN AND COUNTRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11532869
Vehicle	2014 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:BODY
Date of Incident	May 1, 2020
Date Filed	July 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Right passenger sliding door has trouble latching when the weather is hot. For the past three years, every time the weather turns hot the sliding door acts up. It will close but won't completely latch unless you push hard on the back of the door, and even that doesn't last. I'll be driving down the road and randomly it'll unlatch and try to relatch with the door ajar alarm on the dash. I fear that the door will open on its own with my children in the back. But this only happens in the heat of the day. Many times I will hear my car alarm going off when I'm inside my home because it's trying to relatch itself.

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