NHTSA Complaint #11573452 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11573452
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	January 8, 2024
Date Filed	February 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The driver side door began making a terrible noise upon opening and closing. It would not close. The door eventually closed and the door weld for the hinge failed. The door does not operate properly and now the driver side window does not go down because the door hinge components are broken off inside the door and blocking the window from going down at all. Ford was contacted multiple times about the manufacturer failure and there is still NO Recall on the 2020 Escape AWD. They advised to wait for a letter from Ford allowing the fix. Ford has no information for when they will send letters to customers or dealers to fix the failed manufacturer weld component on the drivers side door.

Related Complaints for the 2020 FORD ESCAPE

Other STRUCTURE:BODY Complaints

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Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

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