NHTSA Complaint #11573200 — 2020 HYUNDAI ELANTRA POWER TRAIN

Complaint Details

ODI Number	11573200
Vehicle	2020 HYUNDAI ELANTRA
Component	POWER TRAIN
Date of Incident	January 30, 2024
Date Filed	February 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TOOK OUR VEHICLE TO THE LOCAL HYUNDAI DEALER ON 1/30/2024 TO HAVE THEM LOOK AT THE ENGINE AS MY REGULAR MECHANIC STATED THE "ENGINE WAS KNOCKING" AT THE MOST RECENT OIL CHANGE, AND GET IT TO THE DEALER AS IT SHOULD BE UNDER WARRANTY. TURNS OUT IT DID NEED AN ENGINE WHICH THEY REPLACED YESTERDAY FINALLY, HOWEVER WHEN THEY TOOK IT FOR A TEST DRIVE THEY STILL HEARD NOISES. THEY EXAMINED IT FURTHER AND TODAY THEY NOTIFIED ME IT ALSO NEEDED A NEW TRANSMISSION. THIS VEHICLE WE HAVE HAD SINCE WE BOUGHT IT NEW IN JANUARY OF 2021, HAD LESS THAN 10K MILES ON IT WHEN WE TOOK IT INTO THE DEALER ON 1/30/2024. THIS IS ABSOLUTELY UNACCEPTABLE. THANK GOODNESS I HAD ALL MY RECEIPTS TO PROVE REGULAR PROOF OF MAINTENANCE ESP SINCE I HAVE A REGULAR GUY AND DID NOT HAVE IT DONE AT THE DEALERS.

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