NHTSA Complaint #11643090 — 2020 HYUNDAI ELANTRA

Vehicle was recently purchased and brought in to service recall 22-01-030H (TCU Update and IVT Replacement) Fred Bean Hyundai of Langhorne (1106 E Lincoln Highway, Langhorne, PA, 19047) did the software update, but refuses to honor the IVT replacement as part of the recall, despite the transmission not working and needing to be towed to the dealership. They are attempting to charge me a minimum $5000 to replace the transmission, despite the replacement being covered under this recall campaign. Please contact me and advise if I should pay them and am then entitled to a reimbursement or if I should even have to pay them in the first place. They currently have my vehicle and I can't even drive it off-lot due to failed transmission.