NHTSA Complaint #11573026 — 2015 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11573026
Vehicle 2015 JEEP GRAND CHEROKEE
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State DE

Consumer Description

The active headrest deployed while I was driving on [XXX] returning home from work this evening. I was very fortunate not to hit the truck next to me or run off of the road as the force of the blow was enough to thrust my head forward and make me see stars. I was able to pull over and after about 10 minutes I was able to see clearly and was no longer too dizzy to drive. This malfunction is extreme dangerous and could very easily result in severe injury or loss of life due to causing a crash. I will be following up with my physician as I suspect the force I felt was certainly enough to cause a concussion. Jeep needs to recall every single vehicle with these headrests and correct the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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