NHTSA Complaint #11572937 — 2021 FORD BRONCO SPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11572937
Vehicle	2021 FORD BRONCO SPORT
Component	ENGINE
Date of Incident	February 17, 2024
Date Filed	February 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Vehicle was taken in begore warranty expired for losing power and shutting down on road went to san tan ford they said it was a month out come back. I said this is a safety issue and got it in for service in scottsdale while still under warranty like 50k. They said nothing was wrong with it did something because it didnt stop on road until sat [XXX] white smoke started pouring out back and i was able to start it and get it into a parking lot. I called to get it towed they said that my powertrain warranty expires at 60k and im at 63k. Had it towed to san tan ford to see what the problem was and they stated the engine is no good. I need a new engine. I owe 33k purchased it new in october 2021. San tan ford is reaching out to ford to see what it will cover but they said probably only 50%. This is crazy that i have to purchase a new engine when ford was aware of these issues that placed me un danger. What can I do? Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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