NHTSA Complaint #11572881 — 2019 MAZDA CX-5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11572881 |
| Vehicle | 2019 MAZDA CX-5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I developed a cracked cylinder head in my 2019 Mazda CX-5 that only had 33,000 miles on it. I lost approximately 50% of my oil in a 4 mile drive. I believed I had been leaking oil, checked the dipstick, drove 4 miles (max speed of 35 mph), smelled the burning oil, pulled over, saw smoke coming from the hood and checked the dipstick again. Losing this much oil is a safety risk with the possibility of a fire especially if driving at a faster speed and inability to have a safe place to pull over along with smoke from the burning oil causing visibility issues which at higher speeds such as on an interstate can cause a safety concern. No indicator lights/messages appeared, this was determined from seeing what I thought was oil on the ground and then checking the dipstick. Mazda is well aware of the issue. When picking up the car for the dealership after being fixed, I asked what kind of parts were used to ensure this does it happen again. The shop employee said they were “revamped” parts due to the known issue with this model and pointed out 4 other Mazda cx5s currently in the shop with the same issue getting repaired.
Related Complaints for the 2019 MAZDA CX-5
Other ENGINE Complaints
#11718171
The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...
#11709993
The vehicle has suffered a crack of the Cylinder Head Assembly which leads to engine oil leaking onto hot exhaust and...
#11709228
I am being told there is a crack in the cylinder head that is a known issue for these vehicles. I have done some rese...
#11706157
1. What component failed, and is it available for inspection? Component: The Engine Cylinder Head. The Failure: The...
#11706210
Drove 39 miles, around ~55 minutes. Parked the car, realized that I parked a little too far from the spot, car just s...
Recent Complaints for the 2019 MAZDA CX-5
#11718237
ELECTRICAL SYSTEM
The touchscreen digitizer on the Mazda Connect infotainment system has developed a known defect causing constant phan...
#11718171
POWER TRAIN
The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...
#11717544
POWER TRAIN
Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...
#11717544
UNKNOWN OR OTHER
Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...
#11708533
ELECTRICAL SYSTEM
The vehicle is experiencing a “ghost touch” malfunction within the infotainment system, wherein the touchscreen regis...