NHTSA Complaint #11572796 — 2021 FORD ESCAPE HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11572796
Vehicle	2021 FORD ESCAPE HYBRID
Component	ENGINE
Date of Incident	July 3, 2023
Date Filed	February 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

We stopped driving this vehicle when notice was sent about the possible engine fire. We are appalled that Ford has provided no fix for this for 9 months (May 2023 to Feb 2024, the time of this complaint). We contacted a Lemon Law lawyer but there's no protection unless the engine were to malfunction. Tell me: Would you want to drive your kids in a vehicle with an engine that could explode into flames without notice? We've lost $12,000 so far: $6,000 paying the loan + dmv/insurance on the Ford and another $6,000 for the same for a replacement vehicle. Cannot do PNO bec of lien.

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