NHTSA Complaint #11572748 — 2018 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11572748
Vehicle 2018 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

We had previously been to Allen Samuels Hyundai in Jackson, TN for an oil consumption test. We received a call the following week telling us that the mileage was too high for warranty or to continue the consumption test. I was adding a quart of oil once a week. I never had any lights appear for any problems due to low oil or overheating. On a Sunday evening we were returning home on [XXX]. We had the cruise set at 70 mph. We started to lose power and the engine started to shake. The car quit and would not restart. We called for a wrecker to tow us to the nearest shop. We were informed the following Friday that we had low compression and needed to replace the engine. Something should be done due to numerous engine failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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