NHTSA Complaint #11572724 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11572724
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	February 19, 2024
Date Filed	February 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Approximately a week ago we noticed a popping sound in our driver side door. You can see where the rivets have popped free from the sheet metal. This car is over its 3 year warranty by about one week. Yet, the dealer and Ford motor company do not want to do anything to replace our door. This is an issue that ford acknowledged as a problem on this specific car. But, no TSB or recall has been issued yet. Hopefully by leaving this message, the NHTSA will look into this concern. I don't need my wife driving this car with a door that is not safe. Thank you!

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