NHTSA Complaint #11572542 — 2023 VOLKSWAGEN ATLAS

The start/stop system will activate and shut the vehicle down totally (at random times), even when in drive, and at times prematurely before even coming to a complete stop. When you move the steering wheel or take your foot off of the brake, the vehicle should automatically start back up, but the vehicle totally shuts off, asking: "Did you forget anything? Everyone out of the vehicle?" [XXX], first occurrence of this completely shutting down in the city of Pittsburgh, PA, on a busy bridge after the vehicle was idling for about 45-60 seconds in traffic. I hadn't experienced this problem in any vehicle before, so it took quick thinking to figure out that I had to put the vehicle back into park before it would start back up. If I had to move quickly, I was not able to do so. [XXX] while pulling out from a stop, nothing in front of us at all, the vehicle started to shut down while pressing the gas and at the same time the front collision system was beeping even though there was nothing at all in front of us. [XXX] infotainment screen blacked out for the VW technician while it was in for service due to multiple issues. The reason I am stating that in this complaint: multiple VW technicians and service personnel have stated that the infotainment system is the brain for the vehicle, if it is acting up, can cause problems with almost anything in the vehicle. [XXX], in the middle of a quick 3-point turn at the end of my street, the engine shut down totally while shifting from drive to reverse, asked if I forgot anything/anyone in the backseat, then, when shifting to park (to start the vehicle back up a.s.a.p.), it started itself back up without me touching the start/stop ignition button. [XXX] while accelerating up a hill in Pittsburgh, the vehicle started sputtering as if it was stalling out, engine misfiring. [XXX] vehicle in drive, stopped for approx. 20 seconds, again shut completely down, shift to P to restart. (con't) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(