NHTSA Complaint #11572517 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11572517
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	February 15, 2024
Date Filed	February 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Spot welds on drivers side front door attaching the check arm has broken loose causing a loud popping sounds and causing difficulty opening and closing the door. Ford is aware of the problem and refuses to fix it, even though they have been made aware of the issue by Ford through service bulletin numbers SSM 51553 and SSM 50150.

Related Complaints for the 2020 FORD ESCAPE

Other STRUCTURE:BODY Complaints

#11715075 — February 2, 2026 — Took my 2020 Escape into dealer due to recall #23B56/23V502 . Dealer stated that the door needs replacement , this wa...

#11712889 — January 23, 2026 — Windshield glass on lift gate shattered spontaneously. Car was not on, windshield had no previous notable cracks or d...

#11707723 — December 30, 2025 — The driver side door is popping and cracking when I open it. It literally sounds like it's going to break and fall of...

#11706362 — December 21, 2025 — My vehicle was subject to Ford Campaign 23B56 (front door check-arm reinforcement spot weld inspection). The dealersh...

#11705346 — December 16, 2025 — there was a door weld recall on my vehicles' door. I took it to the service shop. Was told Ford had no doors for rep...

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...