NHTSA Complaint #11572372 — 2019 FORD F-350

The contact owns a 2019 Ford F-350. The contact stated while driving 60 MPH and towing a trailer, the vehicle abruptly came to a complete stop. After a visual inspection, the contact observed that the passenger’s side rear axle had separated from the driveshaft. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the passenger’s side rear axle shaft requiring a replacement. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V688000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.