NHTSA Complaint #11386430 — 2019 FORD F-350 POWER TRAIN

Complaint Details

ODI Number	11386430
Vehicle	2019 FORD F-350
Component	POWER TRAIN
Date of Incident	December 26, 2020
Date Filed	January 4, 2021
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS DRIVING AT 65 MPH ON THE FREEWAY WHEN ALL OF A SUDDEN THE VEHICLE STARTS SHAKING UNCONTROLLABLY. I HAD PRACTICALLY NO CONTROL OF THE VEHICLE AS IT WAS SWERVING ALL OVER THE ROAD. ALL I COULD DO WAS HOLD ONTO THE STEERING WHEEL AND SLOW DOWN AS I VEERED INTO THE GRASS MEDIAN BETWEEN THE TWO FREEWAYS. I HAD MY 12 YEAR OLD DAUGHTER IN THE CAR WHEN THIS HAPPENS AND ITS ABSOLUTELY UNACCEPTABLE FOR A 70K VEHICLE TO BE THIS UNSAFE. IVE CONTACTED FORD AND THEY PRETEND AS IF THIS ISNT AN ISSUE BUT IF THEY DONT GET THIS FIXED PEOPLE WILL DIE. THIS HAS NOW HAPPENED TWICE WITHIN A WEEKS TIME ON A 2019 FORD WITH 33K MILES ON IT.

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