NHTSA Complaint #11572257 — 2020 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11572257
Vehicle 2020 MAZDA CX-5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While backing the vehicle the rear camera sometimes goes off because the screen in the car keeps switching itself to night mode, radio channel, Bluetooth, clock setting and sometimes the screen freezes which is very dangerous while reversing. The car is a CX5 Mazda Touring 2020. I called Mazda dealer today he told me it will cost me $300 to $400. There are no sign of malfunction on the dashboard so far but the radio screen keeps malfunctioning all the time especially when driving and reversing, it been happening for the last 5 days.

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