NHTSA Complaint #11571915 — 2019 FORD F-150

The contact owns a 2019 Ford F-150. The contact stated while cleaning the vehicle, he noticed that the front passenger's side carpet was soaking wet. The contact stated that there was a significant presence of mold under the carpet and under the dashboard on the front passenger's side of the vehicle. The contact stated that the failure occurred due to the A/C system leak. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to TSB Number: 19-2345. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,902.