NHTSA Complaint #11534004 — 2019 FORD F-150

The contact owns a 2019 Ford F-150. The contact stated while exiting a car wash and parking the vehicle, he noticed a puddle of water on the front passenger’s side floorboard. The contact took the vehicle to the local dealer, where it was diagnosed with needing the overload pipe to be replaced with a longer part. The vehicle was repaired but experienced the failure a month later. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the overload pipe to be replaced a second time. The vehicle was repaired. The contact stated in January 2023 while driving at an unknown speed, the check engine warning light was illuminated. The contact also stated he began to hear an abnormal sound. The contact took the vehicle to the local dealer, where it was diagnosed with needing the driver’s side catalytic convertor to be replaced. The vehicle was repaired but continued to experience the failure, three months later. The contact took the vehicle to the back local dealer, where it was diagnosed with needing the passenger’s side catalytic convertor to be replaced. The vehicle was repaired. The contact stated on June 10, 2023, he noticed an oil leak in the rear passenger’s side tire. The contact took the vehicle to another local dealer: AutoNation Ford Arlington [XXX] : [XXX] ) where it was diagnosed with needing the rear passenger’s side axle to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)