NHTSA Complaint #11571904 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11571904
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	January 22, 2024
Date Filed	February 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The driver-side door makes a very loud popping and grinding noise. While driving the vehicle approached a stop like the door suddenly opened while in motion. I took the vehicle to the dealership which told me it was the spot welds in the driver's door and that it would need to be replaced. The vehicle is at 41670 miles and is no longer under warranty. Ford is refusing to cover the repair and will not offer any assistance with helping to offset the cost of the vehicle repair. The vehicle is unsafe to drive as the door can open while in motion due to the weld failures. No warning lamps came on when the incident occurred to indicate that the door was open at any time.

Related Complaints for the 2020 FORD ESCAPE

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Recent Complaints for the 2020 FORD ESCAPE

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