NHTSA Complaint #11571772 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11571772
Vehicle	2018 RAM 2500
Component	SERVICE BRAKES
Date of Incident	July 5, 2023
Date Filed	February 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The truck flashes service antilock brake system, service eletronic brake system. It cancels the cruise control on truck. On several occassions it shuts off cruise while on the interstate. You have to react very quickly to avoid having an accident. A couple of times its happened while pulling a travel trailer and nearly got rear ended by semi truck. Thats really scarey. It started about 8 months ago. Have contacted dealer and was told by service department that they know of about 2000 trucks has same issue. The parts are out of stock and back ordered. I think this is a real safty issue. Dont know what to do about this.

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Recent Complaints for the 2018 RAM 2500

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