NHTSA Complaint #11571097 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11571097
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	February 6, 2024
Date Filed	February 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Drivers side front door welding has come off the cross-arm bracket making the door make a scratching sound when opening it closing. Has also caused the window to have issues. Door doesn't always latch correctly not and because of the welding that came undone afraid the door will fall off. This could happen while drive and cause not only my car with myself and my family to get hurt but could potentially danger other people. FORD refuses to fix the issues without making me pay for a whole new door when the welding that came undone is a manufacturing flaw that Ford did, nothing that consumers are doing wrong.

Related Complaints for the 2020 FORD ESCAPE

Other STRUCTURE:BODY Complaints

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#11707723 — December 30, 2025 — The driver side door is popping and cracking when I open it. It literally sounds like it's going to break and fall of...

#11706362 — December 21, 2025 — My vehicle was subject to Ford Campaign 23B56 (front door check-arm reinforcement spot weld inspection). The dealersh...

#11705346 — December 16, 2025 — there was a door weld recall on my vehicles' door. I took it to the service shop. Was told Ford had no doors for rep...

Recent Complaints for the 2020 FORD ESCAPE

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