NHTSA Complaint #11570855 — 2018 HONDA CR-V

The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently, and the contact heard an abnormal sound underneath the vehicle, prompting her to pull to the shoulder of the roadway. After a visual inspection underneath of the vehicle, the contact observed that the driveshaft had detached. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that six bolts were missing on the front of the driveshaft and that there were loosened bolts on the rear of the driveshaft. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.