NHTSA Complaint #11570603 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11570603
Vehicle	2018 FORD ECOSPORT
Component	ENGINE
Date of Incident	February 6, 2024
Date Filed	February 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Complete engine failure due to recall on oil pump belt tensioner (the known recall issue, issued Jan 2024) and Ford refuses to fix my vehicle because the "parts aren't ready yet" and won't be until the 3rd quarter of 2024. They have not provided a solution, offered compensation, etc. I am at a total loss considering I still have a loan out on the car and have only had it for three years. I have taken great care of my vehicle and have kept up with the necessary maintenance, oil changes, etc. I am under the mileage warranty but I believe the 5 year warranty is out. Regardless, there is a known recall for this exact issue and the diagnostic test came back that this is what caused the engine failure, yet Ford offers no solution, no timeline, no compensation, nothing. They didn't even offer to cover my tow or a rental. Simply put, I want them to take the vehicle back and pay my loan off.

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Recent Complaints for the 2018 FORD ECOSPORT

#11719250 — FUEL/PROPULSION SYSTEM — February 19, 2026 — While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Ins...

#11719250 — SERVICE BRAKES — February 19, 2026 — While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Ins...

#11716151 — ENGINE AND ENGINE COOLING — February 6, 2026 — The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine ...

#11716313 — ENGINE AND ENGINE COOLING — February 6, 2026 — The contact owns a 2018 Ford EcoSport. The vehicle was repaired under NHTSA Campaign Number: 23V905000 (ENGINE AND EN...

#11715348 — POWER TRAIN — February 3, 2026 — The affected systems are the engine and powertrain. After completion of Safety Recall 23S64 (NHTSA #23V905) in Novemb...