NHTSA Complaint #11570487 — 2021 TESLA MODEL Y

VEHICLE SPEED CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11570487
Vehicle 2021 TESLA MODEL Y
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I was driving to work this morning, February 7th, 2024 driving at freeway speeds. My Tesla touchscreen dropped out and went completely dark. The reset process is to press and hold for about 30 seconds and another 30 seconds for the full restart. I attempted this twice and proceeded to pull off the highway. During this period, I could not see how fast I was driving, whether my brake lights, turn signals, or headlights worked at this time to safely transit through traffic to get off the road. I put my hazard lights on, but again did not know if these worked or not. The screen finally came back online and seemed fine until I could get to work, this was an extremely scary experience and a perfect example as to why all cars should have a cluster driver screen mandatory, I will be getting rid of this car as soon as possible.

Related Complaints for the 2021 TESLA MODEL Y

Other VEHICLE SPEED CONTROL Complaints

#11700358 Detailed Description of the Defect: Friday Incident: While picking up my son from school, the vehicle abruptly disab...
#11695849 The contact owns a 2021 Tesla Model Y. The contact stated that while coasting into the garage, the vehicle independen...
#11655447 The Adaptive cruse control would stop working off an on. also it would give false land departure warnings causing dri...
#11653724 See attached document for complaint.
#11641759 Several times on residential speed control the system does not recognize yellow flashing school speed reduction signs...

Recent Complaints for the 2021 TESLA MODEL Y

#11719252 STEERING Both torn bushing and broken links at 29k miles.
#11719252 SUSPENSION Both torn bushing and broken links at 29k miles.
#11719252 WHEELS Both torn bushing and broken links at 29k miles.
#11718843 LANE DEPARTURE: ASSIST The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843 LANE DEPARTURE: WARNING The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
Check any vehicle history by VIN - Free vehicle history report