NHTSA Complaint #11570467 — 2019 BMW 530E
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11570467 |
| Vehicle | 2019 BMW 530E |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
o Rear view camera o When in reverse, camera image on infotainment display goes black hindering rearward visibility. This only happens occasionally. o Vehicle has been into Sewell BMW of Grapevine, TX multiple times for this issue. They have done a software update and replaced the camera. Problem continues to persist. They will no longer look at the issue without me paying a $265 diagnostic fee since the car is now out of warranty. o The problem has been present since I purchased the vehicle new in Nov 2019.
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