NHTSA Complaint #11570407 — 2014 JEEP GRAND CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11570407 |
| Vehicle | 2014 JEEP GRAND CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
My youngest son was away at college, using the vehicle to go to and from class. He was driving the Jeep home for summer break when suddenly, the wipers turned on and the dashboard warning lights lit up the dash like a Christmas tree. He did not know what to do, who would? Then the dashboard went completely black. He tried turning off the wipers and then suddenly the car shifted into park in the middle of traffic all on its own, with cars on both sides. He was fortunate that he was not rear-ended and severely injured. My son is a cautious driver, as he fears any accident that could end his athletic career. He pulled over and turned the jeep off and then on and things looked normal. No more flashing dash warning lights, so he continued down the road, hazard lights on, paying close attention to vehicles around him. The dashboard warning lights were flashing repeatedly, vehicle auto shifting itself, dash going completely black and vehicle stalling in moving traffic...this happened several times on his way home. What my son experienced on the road, has happened to me several times since. It is a very frightening and dangerous experience. I believe I have been grossly misled by Chrysler Jeep Sales and continue to be misled about the soundness of my vehicle and the after reporting to the AutoNation (Chrysler Jeep) Service Department, the dangerous situation my family was in by driving my Jeep, I feel I was not dealt with fairly. Is this how they treat all customers or is it because I am Latina and a woman? With a vehicle with so many recalls, so many complaints and so many investigations by the NHTSA, it is a wonder why it is still on the road. Those who know would say, because no one has died, yet. Should that be the accepted answer or response? Should someone have to lose their life before this vehicle is taken off the road? Please see my attached document. I urge you to do a thorough investigation of these serious safety issues. (CPU, modules have been ongoing issues
Related Complaints for the 2014 JEEP GRAND CHEROKEE
Other ELECTRICAL SYSTEM Complaints
#11711894
The Anti-lock braking system and the electronic traction control system are both failing. There were previous recalls...
#11711255
Vechicle returns to limp mode. Almost causing several accidents on interstate. Engine 3.6. variable valve timing e...
#11701685
1. The battery is consistently being drained from an unknown issue, mechanic unsure. In two years it has need 3 batte...
#11700822
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the low p...
#11700842
Subject: Safety Defect Report – Failure of Telematics Module (TCU) Causing Loss of 9-1-1 Emergency Function, Electric...
Recent Complaints for the 2014 JEEP GRAND CHEROKEE
#11717738
ENGINE
I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...
#11717738
FUEL/PROPULSION SYSTEM
I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...
#11717738
POWER TRAIN
I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...
#11717481
ENGINE
I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went...