NHTSA Complaint #11570231 — 2018 TOYOTA RAV4

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11570231
Vehicle 2018 TOYOTA RAV4
Component STRUCTURE
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2018 Toyota Rav4. The contact stated that after entering the vehicle, she became aware that the front passenger’s side seat was wet. The contact stated that it was raining, and she thought that she had left the front passenger’s side window slightly open. The contact stated that as she was drying the front passenger’s side seat and became aware that water was leaking from the where the passenger’s side handle attached to roof of the vehicle. The contact stated that water had saturated the pillar and the front passenger’s side door covering. The contact was concerned that using the door or locking the door could result in a short circuit. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.

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