NHTSA Complaint #11698583 — 2018 TOYOTA RAV4

The contact owns a 2018 Toyota Rav4. The contact received notice of NHTSA Campaign Number: 23V734000 (Electrical System). The contact stated that while changing the oil, he became aware that the battery was covered in corrosion and there was acid leaking from the battery tray. The vehicle was not diagnosed, but the contact was advised that the tray needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but refused to replace the battery. The failure mileage was approximately 66,327.