NHTSA Complaint #11570172 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11570172 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
Got in my truck one day and my ABS and Traction Control Lights both came on, as well as a notification in my central dash advising to service electronic brake system. At first the lights where intermittent and random. I could start the truck and the lights would be off. Apply the brakes to put in gear and the lights would come on. Drive down the driveway and a bump would turn them back on and pressing the brakes would turn them off. Now the lights stay on permanently. The ABS error code I got was C002001, or ABS pump general electric failure. I called several local mechanic shops and they reported to me that this is a known issue, parts are on backorder. I called the dealership, was advised the same with the addition that Dodge/Fiat, not only new about the issue, but changed upgraded the part and gave me the new part number, which is also on back order. Knowing this vehicle is a diesel and is designed for towing, which is why I bought it, to pull my trailers and equipment, the brake system is vital to stopping the vehicle for my safety and everyone around on the road. If this is a know issue across the nation, this needs to be addressed.
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