NHTSA Complaint #11570064 — 2014 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11570064
Vehicle	2014 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	May 11, 2023
Date Filed	February 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Jeep has failed to fix recall 23V-338 after 9 months. I called the manufacturer today (2/5/2024) at the number you have listed on your recall page (800-853-1403) and they were totally unable to supply any information other than the recall is still open and they have NO anticipated repair date at this time.. Jeep has NOT responded in a timely manner and I have waited 9 months which is more than enough time to get this fixed.

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