NHTSA Complaint #11569871 — 2020 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11569871
Vehicle	2020 FORD ESCAPE
Component	UNKNOWN OR OTHER
Date of Incident	February 2, 2024
Date Filed	February 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The passenger front door middle hinge broke from inside the door. There are numerous online articles of this happening and causing costly repairs of the entire door instead of just the hinge, which is Ford’s solution. Two days ago I noticed a creaking noise and thought I should spray wd40 and when I went to open my door to do this, there was a POP! And now the hinge can be moved up and down and it is also affecting the window, the window can’t be rolled down. If there’s an accident, this could cause someone not to be able to get out. This needs to be on ford to fix. There were no warnings of this. I can’t take pictures of the issue without ripping my door apart and I’m not a mechanic.

Related Complaints for the 2020 FORD ESCAPE

Other UNKNOWN OR OTHER Complaints

#11719432 — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11718596 — February 17, 2026 — Premature failure of the moonroof shade dropping down or sagging from the track it is seated in, causing driver visib...

#11717312 — February 11, 2026 — UNKNOWN December 25th, 2025, my vehicle started to shift poorly, breaking very harshly, giving a clonking sound when ...

#11716215 — February 6, 2026 — The welds on the Driver's and passenger door hinges broke and now the broken hinge prevents the windows from rolling ...

#11714956 — February 2, 2026 — When in reverse then put in drive the camera freezes while driving still see reverse. GPS BLACKS OUT ALOT.when you...

Recent Complaints for the 2020 FORD ESCAPE

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...

#11718912 — FUEL SYSTEM, GASOLINE — February 18, 2026 — The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexp...