NHTSA Complaint #11569775 — 2023 DODGE CHALLENGER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11569775
Vehicle 2023 DODGE CHALLENGER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

At less than 1000 miles on the odometer, my brakes were seizing up after the car was parked in the carport for a week without being driven. When I would go to back the car up, the brakes were stuck. After they popped loose and I started driving down the road we heard a clunking noise. Upon inspection, we noted that some of the front brake pad material [semi-metallics], both left and right, had broken off of the pad and adhered to the rotors. If I had continued driving the car like this, it would have etched a very large groove into the rotors. A brand new, very expensive car, should not experience issues like this. Had I needed to replace the rotors, it would have cost over $1000. We replaced the brake pads to ceramics to keep this from happening again. Since doing so, I have had no issues. I have been on forums and this is not a one-off. Others have experienced the same issue. The brake rotors themselves were rusty when I took receipt of the car after ordering it from a dealer.

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