NHTSA Complaint #11569735 — 2016 KIA SOUL

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Vehicle Towed

Complaint Details

ODI Number 11569735
Vehicle 2016 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State CA

Consumer Description

2016 Kia Soul (50300 miles):The day after service at dealer car emitted smoke from tailpipe, which it had not at any time before. They diagnosed with borescope as cylinder scoring and needed engine replacement. I bought it used so 5 year warranty was expired. I contacted Kia America, who had spoken to dealer, and was told warranty was expired. I towed it back home. I could drive it but emits lots of smoke and will seize at some point and cause a safety hazard to me and others which Kia seems fine with. For now it safely parked unless it spontaneously catches fire as other Kia's have done. It has the NU 2.0 engine which, as you are aware, has a history of disastrous issues and lawsuits regarding the combustion chamber, including rod bearings, piston rings and excessive oil consumption. These problems can cause death and injury through fires and stalled engines. They should not be allowed to specify individual parts for recall, when any defective part in the combustion chamber can cause total engine failure. A safe engine, when maintained at a dealer should not need replacement after 7 years and 50000 miles. These problems come to light after several years and had I known about them I never would have bought a Kia. I thought their 10yr warranty was because they believed in their quality not because they knew customers were going to need it. I have now seen the complaints and TSBs that have been issued regarding this engine and Kia has not chosen to do the right thing without being forced, probably because it would put them out of business. I believe that even a replacement engine would be susceptible to the same problems. How can I sell a car to someone knowing that it could result in their death or injury? It is time to hold them accountable regardless of the effect on their business. New logos and marketing have not improved their quality or safety. They have, however, made them more popular. Which means there are many more dangerous vehicles on the road.

Related Complaints for the 2016 KIA SOUL

Other ENGINE Complaints

#11718401 SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11716953 I have put my 3rd Catalytic Convertor on this car. It looses power going uphill. Which is not safe. Just had 3rd o...
#11713288 The vehicle is suffering from excessive oil consumption (over 1 quart per 1,000 miles) and a recurring P0420 (Catalys...
#11713090 While driving on a road trip from Charleston, South Carolina to Florida in January of 2023 the factory installed cata...
#11711826 Engine knock engine failure

Recent Complaints for the 2016 KIA SOUL

#11718798 STEERING When car is turning a right, the car turns off. When car is parked & stearing isnt straight car wont turn on.
#11718966 STRUCTURE:BODY Kia Soul 2016 white color. The factory paint is peeling off completely.
#11718401 POWER TRAIN SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11718401 UNKNOWN OR OTHER SUBJECT: Engine → Stall → Loss of power while driving: While driving normally, the vehicle began losing power and co...
#11717902 EXTERIOR LIGHTING:TURN SIGNAL The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, while making a right...
Check any vehicle history by VIN - Free vehicle history report