NHTSA Complaint #11569527 — 2011 CHEVROLET MALIBU

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at approximately 60 MPH and turning the steering wheel to the left to enter the left lane, the steering wheel was difficult to operate. The contact used extra effort while turning the steering wheel to keep from crashing into the highway barrier. The contact stated no warning light was illuminated. The contact was able to exit the highway and stopped the vehicle. The contact turned off and restarted the vehicle and the power steering functionality returned. The contact stated that later in the day the failure reoccurred. The contact repeated the process and the vehicle regained power steering functionality. The contact stated that the failure reoccurred a third time however, after turning off and restarting the power steering functionality had not returned. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the power steering torque angle sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the seat belt warning light was illuminating with the seat belt securely buckled. The contact stated that the seat belt warning light was illuminated with the seat belt buckled. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.