NHTSA Complaint #11569484 — 2018 FORD ESCAPE

We purchased our 2018 Ford Escape used with 88,000 miles. At around 96,000 miles the check engine light came on and it threw the P0302 code for a misfire on cylinder 2. We took the car in to Greene Ford Co. in Gainesville, GA. They replaced the coil pack and sparkplug and the car ran well for ~10,000 miles before the check engine light came back on and the car started to sputter and run rough. Took it back to the Ford dealer and they informed us the cylinders were full of coolant and there was a leak allowing coolant to flood the engine block. They said the block was damaged and we would need to purchase a whole new engine. They also told us this was a very common complaint with certain Ford SUVs made in the late 2010s. Our car is completely unsafe to drive now and it almost left my wife stranded on the side of the road (luckily she was able to coast into the Ford dealership). Ford has known this is a problem for almost two years and has refused to do anything about it. This is dangerous and Ford should be required to pay for the repairs to a faulty engine they have install in thousands of cars.