NHTSA Complaint #11569199 — 2013 FORD EXPLORER

Last year I had to replace my front rack and pinion costing me a couple thousands of dollars. While driving the power steering went making it very difficult to steer and have good control of the vehicle. No safety lights or warnings came on at this time. One year later just a few days ago the same exact thing happened. No warning, no lights. I called my local ford dealer because I researched and seen a recall for power steering issues. The dealership told me my vehicle was not included in the recall. I am worried that this is not only an issue that I have but others on the road driving these lemons. I have had nothing but issues with this vehicle. It is unsafe at this point. I am unaware of what determines recall eligibility but the model I am driving most certainly needs to be included. I cannot afford to replace another rack. This vehicle is not even paid off yet. So frustrating and concerning. Ford needs to step it up before someone really gets hurts.