NHTSA Complaint #11568563 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11568563
Vehicle 2015 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Stellaris (Fiat/Chrysler/Jeep) issued an urgent recall for my 2015 Jeep Cherokee Trailhawk in May, 2023, related to the electric liftgate (recall 49A), notifying me that I should not park my vehicle indoors, as it can spontaneously catch fire. I can neither park in my garage at home (which violates my HOA terms) nor at work (which is underground) and be in compliance with the recall. I'm also unable to sell the vehicle back to the dealer. As of today, 1/29/2024, nine months later, I talked to both my local dealer and FCA directly on their helpline. There is no repair available and FCA confirmed by phone that there is 'no timeline available' for parts availability. This is unacceptable, as recall repairs should be completed in a timely fashion. I can be contacted at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2015 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11719382 After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
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#11717116 The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate fa...
#11706274 Unknown
#11699160 Why does a service shifter notes appear on the dashboard of my 2015 Jeep Cherokee latitude? Thank you

Recent Complaints for the 2015 JEEP CHEROKEE

#11719382 STRUCTURE:BODY After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11718711 POWER TRAIN The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning l...
#11718604 ENGINE AND ENGINE COOLING The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11718604 POWER TRAIN The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11717039 SERVICE BRAKES My daughter was driving her car in the middle of a busy intersection when the parking brake locked up causing her to ...
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