NHTSA Complaint #11568563 — 2015 JEEP CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11568563 |
| Vehicle | 2015 JEEP CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Stellaris (Fiat/Chrysler/Jeep) issued an urgent recall for my 2015 Jeep Cherokee Trailhawk in May, 2023, related to the electric liftgate (recall 49A), notifying me that I should not park my vehicle indoors, as it can spontaneously catch fire. I can neither park in my garage at home (which violates my HOA terms) nor at work (which is underground) and be in compliance with the recall. I'm also unable to sell the vehicle back to the dealer. As of today, 1/29/2024, nine months later, I talked to both my local dealer and FCA directly on their helpline. There is no repair available and FCA confirmed by phone that there is 'no timeline available' for parts availability. This is unacceptable, as recall repairs should be completed in a timely fashion. I can be contacted at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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