NHTSA Complaint #11568535 — 2021 FORD F-150 HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11568535
Vehicle	2021 FORD F-150 HYBRID
Component	POWER TRAIN
Date of Incident	November 16, 2023
Date Filed	January 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

My 2021 F-150 Powerboost randomly shuts down on the highway and while pulling out into traffic. When it shuts down the steering and brakes work but the engine is off/no acceleration and the truck displays a warning telling me to "Stop Safely Now". Truck has been look at many times by Ford and every time they give it back to me it happens again. There appears to be either and electrical or software issue but after 3 months Ford doesn't seem to know what's wrong with the truck even though they have reproduced the problem. It has happened over 20 times putting me and my family at risk of getting in an accident.

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