NHTSA Complaint #11568504 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11568504
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	July 3, 2023
Date Filed	January 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Shortly after purchasing my 2020 Ford Escape my driver side window stopped working. Soon after my door hinges began to fail. I took this to several dealerships who said that the hinge was sagging leading to the electric within my door to have weight on it. My car is available for inspection, I am concerned my door will stop opening or not close all the way at some point putting my safety at risk. Both independent dealerships that I took my car to said this was a common issue. No warning lamps or messages.

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