NHTSA Complaint #11568480 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11568480 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Abs light in the dash came on intermittently then constantly. Took the vehicle to Nemer Ram in Queensbury ny. They replaced some parts, but problem continued. They said abs module is bad and said a new one has been ordered but there is a national back order and no info on timing of receiving the part. Told me to take the truck and drive home. They said abs system May or may not work. I have driven it for two weeks since and have had some very dangerous situations in rain and snow where brakes locked up and skidded, so abs didn’t work. This is a seriously dangerous situation that forbids me from driving this vehicle in wet or snowy conditions. I live in northern ny, where it snows and rains often, so I can barely drive this vehicle. Dealer told me to call Chrysler customer care, which I did today. I have a case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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