NHTSA Complaint #11568153 — 2018 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11568153
Vehicle 2018 JEEP CHEROKEE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The PTU (Power Transfer Unit) is bad... I took it to the dealership prior to my extended warranty expired. The whole shifter would light up (D,N,R, L,2) it displayed service shifter but it was intermittent so when I would take it in to Chrystler, Jeep dealership the warning sign on the dash nor all the shifter lights wouldn't display. The car finally broke down along with the transmission. I was carless for 8 months. The PTU I purchased was refurbished and its bad. The same thing was displaying on the dash (Service Shifter) and all the lights on the shifter have turned on as well. Intermittent once again. I know there were recalls for this from 2014 to 2017. Mine is a 2018 and I think it's the same problem. I was on the road making a left infront of a semi when the PTU went out in June 2023. causing damage to the trasmission. It has been a nightmare!

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