NHTSA Complaint #11568067 — 2012 HYUNDAI SONATA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11568067
Vehicle 2012 HYUNDAI SONATA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? Hybrid Warning System: Safely Stop and Do Not Drive. Yes it is available for inspection. How was your safety or the safety of others put at risk? I lost complete control of braking when the alarm went off, the brake pedal went to the floor, made a grinding sound, was driving at a slow speed and able to pull over and stop the car. Turned car of and turned back on alert went away, slowing started driving and alert returned and loss of brake Has the problem been reproduced or confirmed by a dealer or independent service center? Car is currently at a Hyundai dealership being evaluated, they are unable to reproduce error as of today 1/26/2024 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not as of today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 1/24/2024 this was the 1st time this error occured.

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