NHTSA Complaint #11567735 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11567735
Vehicle	2016 FORD EDGE
Component	ENGINE
Date of Incident	January 25, 2024
Date Filed	January 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

coolant leaked onto the cylinders of the engine causing engine failure. This has been confirmed from Ken Stoepel Ford service center and is a known issue. Vehicle check engine light came on and at the same time the vehicle started running rough which is when I took it to the dealership to be diagnosed. It’s a safety concern because this can cause overheating and a fire. On top of that the known defect has ruined my engine. This has been an ongoing issue for the ecoboost engine for many people but has yet to be recalled. Vehicle has not been driven since being diagnosed.

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