NHTSA Complaint #11567615 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11567615 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
My engine threw a check engine light for code P0302, Misfire on Cylinder 2. Took it to two mechanics and had work done (Coilpack, Plugs, Wires, then Camshaft and Crankshaft sensors) before it was noted that there was coolant intrusion. Was alerted to Technical Service Bulletin 22-2134/Customer Satisfaction Program 21N12 for "Certain 2017 - 2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine-Short Block Replacement After Coolant Intrusion. I took it to the dealer and the technician diagnosed it the same: coolant intrusion in cylinder #2. This is a common issue in EcoBoost (GTDI) engines that Ford has not issued a recall on, but did send out Customer Satisfaction Program. Did not receive notice for this. I have contacted Ford about compensating me for a new engine on a 6-year old car at 75,000 miles. Both meet the above CSP/TSB as less than 7 years/84,000 miles. Stated that US DOT/NHTSA did not include my VIN in the recall, so they won't offer no-cost replacement. I would like to request that NHTSA add my VIN to this recall so that I can have the engine replaced.
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