NHTSA Complaint #11567607 — 2011 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11567607
Vehicle 2011 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

While driving on a very the busy S-R9 route that I drive daily, my car started to lug, so I had to break really fast, and pull over so I would not get hit from behind, I consider myself lucky I was not on the busy I-15 freeway, because there is alot of construction and I would not of been able to pull over anywhere, and that could have caused major issues. I was able to pull over and go up the street to a Chevron gas station, I pulled up to the gas pumps, to check things out and to get gas, as I was low on fuel. As soon as I stopped, the car would not start up at again, I got out to check the oil, coolant and the battery to see what the issue was, As I checked the oil it was creamy looking, I opened up the oil cap and it there was a white creamy film, I knew automatically the coolant has drained into my engine causing it to seize up. I have Always taken very good care of the car and was always consistent with having all maintenance done when needed. As I have researched, I have read the same issues have happened with other owners with a Ford Edge. I had to have my car towed that day by Get Hooked towing. I feel as there have been the same issues with other Ford Edge engines, it should be listed as a recall as the water pump obviously failed and dumped coolant into the engine causing it to seize. I feel this engine should be replaced by the FORD company. The contact is requesting that an investigation into this matter thoroughly and consider potential remedies for the affected vehicles.

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