NHTSA Complaint #11567568 — 2021 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11567568
Vehicle	2021 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	January 11, 2024
Date Filed	January 24, 2024
Mileage	36,899 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving approximately 50 MPH, the vehicle started losing motive power before stalling and shutting off. During the failure, the check engine warning light was illuminated. The messages "Service Shifter" and "Transmission Temperature High" were displayed. The vehicle was later towed to the local dealer and was reprogrammed; however, after retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 36,899.

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