NHTSA Complaint #11567509 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11567509
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Since incident, the messages continue to appear in my dash. "Service Antilock Brake System" and "Service Electronic Braking System", flashing on and off erratically. I talk directly to Mopar which is overseas, and they tell me it isn't covered because its under the basic warranty which has expired. I asked them to send me the documentation so I can see it in writing and they said they cannot send it or show it to me and that only they can see this information. I am concerned that they are not being honest with the warranty coverage because my five year/100,000 expires in June 2024; and ironically they said the ABS part isn't available until June.

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