NHTSA Complaint #11567458 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11567458
Vehicle 2016 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I was driving down the interstate and heard a tapping/clicking sound from the right side of my windshield that got progressively worse. Before I could stop at the next exit to examine the cause, I noticed an object falling to the ground in my rearview mirror just as the noise stopped. After exiting and looking at the area where the noise was coming from, I noticed a trim piece missing. I later identified the missing trim piece as the passenger side Windshield Outer A-Pillar Trim Molding. Our 2016 Explorer was purchased new in 2015 and has never been in an accident or suffered any damage that could have caused the trim piece to detach. Since replacing the trim piece, I can hear faint fluttering from the same area. The trim piece appears slightly loose, although I've been told it's as secure as it can get. This happened around a year ago. I didn't think to report it until I read an article earlier about a recall for a loose trim piece on Ford Explorers. My first thought was that it was going to be about the same issue I experienced, but it was for a trim piece on the roof rails. I decided to submit this report in case this has happened to others with similar generations of our Explorer.

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