NHTSA Complaint #11567400 — 2017 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11567400
Vehicle 2017 KIA FORTE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

I purchased a used Kia forte at a dealership 43,000 miles, at 50,000 the car started having issues out in shop multiple times for oil consumption and battery issues. Then my engine stalled out and my car is sitting at a repair shop for over 6 mths now with a bad engine, the original owner did not get the software update so Kia won’t cover my engine replacement/reimbursement. The dealership did not inform me of the product campaign/recall when I purchased the vehicle. I’ve lost 2 jobs now and my apartment, I’m only [XXX] and now no car either. Kia, the dealership and the mechanic all failed me. My life is hard enough as a young female with no help now this, what a mess, what can I even do now. Everything [XXX] for me now and I have lost everything. Idk what to do anymore. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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