NHTSA Complaint #11567025 — 2018 TESLA MODEL 3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11567025
Vehicle	2018 TESLA MODEL 3
Component	STEERING
Date of Incident	January 21, 2024
Date Filed	January 22, 2024
Mileage	23,505 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at approximately 35 MPH, the steering disengaged. The vehicle was difficult to steer. The driver was able to veer off the road. The driver steering assist disengaged message was displayed. The local dealer was contacted and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,505. The contact stated Tesla accepted no responsibility for the failure and charged close to $3000 to replace the unit.

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